1. Introduction

At Padmavati Brothers Ltd, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, billing/shipping address, email address, phone number, and payment details (processed securely through Razorpay or other payment gateways).
• Device Information: IP address, browser type, operating system, and browsing activity.
• Cookies & Tracking: Used to enhance your browsing experience, analyze website traffic, and improve services.

3. How We Use Your Information

Your information is used to:

• Process and deliver your orders.
• Communicate regarding purchases, inquiries, or support requests.
• Detect and prevent fraud or unauthorized transactions.
• Improve website performance, customer service, and marketing efforts.
• Comply with legal and regulatory obligations.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Trusted third-party service providers (e.g., Razorpay, shipping partners) to fulfill your order.
• Law enforcement or regulators, if required by law.

5. Data Security

We implement strict security measures to protect your data, including encryption and secure servers. All online payments are processed securely via Razorpay, which complies with PCI-DSS standards. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your data.
• Request deletion of your personal data, subject to legal and contractual obligations.
• Opt out of marketing communications.

To exercise your rights, please contact us at info@padmavatibrothers.com.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Order and transaction details may be stored for legal, tax, or compliance requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.